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Frequently asked questions
What is the return policy?
Our priority is for you to be completely satisfied with your purchase. If the product does not meet your expectations, please contact us within 14 days of receiving it. We will review your case and do our best to provide a fair solution, whether it’s a replacement or a refund, depending on the situation. Your trust is our top priority.
Are any purchases final sale?
In certain cases, some items will be considered final sale and will not be eligible for returns. These products will be clearly marked before purchase, ensuring you can make your decision with full transparency.
When will I get my order?
All our orders come with express and free shipping. Once your order is confirmed, processing takes 1 to 3 business days, and delivery usually occurs within 7 to 13 business days, depending on your location. You will also receive a tracking number to monitor the progress of your shipment at any time.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure that every item meets high quality standards and provides our customers with a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.